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Claims & rehabilitation

Everyone in the workplace has duties and responsibilities in relation to health, safety and rehabilitation at work.

Learn about the claims process and the supports, benefits and compensation that may be available.

If an employee is injured at work or has a work-related illness, it is important that they return to their normal work as quickly as possible in a way that protects their health.

If you have a work-related injury or illness, you may be eligible to receive compensation or other entitlements under the Seafarers Act.

You may be entitled to receive income support while you are unable to work or are on a rehabilitation program. This is known as incapacity payments.

Supports and benefits are available to assist in your recovery including medical treatment, attendant care services, household services, and aids.

If you are unable to work as a result of your work-related injury or illness, your employer must assist you to safely return to work as soon as practicable.

The Seafarers Act provides for payment of lump sum compensation for permanent impairment and non-economic loss resulting from a work-related injury or illness.

Compensation or assistance following a work-related death.

You can request a reconsideration of a primary decision made under the Seafarers Act. Alternative dispute resolution methods can also be requested.

Statutory rates for compensation and benefits are set by the Seafarers Rehabilitation and Compensation Act 1992 (Seafarers Act).

Mental health
resource centre
Access supports and guidance if you or someone you know has mental health concerns.

Find out how to support yourself and others.

GPO Box 9905, Canberra, ACT 2601
1300 366 979 |

Date printed 21 May 2024